Contact Us

Contact Us

If you have questions, leave a message, customer service will respond you usually within 24 hours. 

For general information, such as the buying process, payment methods, delivery options or dispute process, please visit our help page.

If you need information about your recent orders, please contact the customer service center lilabasicat the following address: 

Customer Service: [email protected]

Please notes:
due to increased volume and the impact of COVID-19, we are experiencing delays in shipping, your order may take longer than usual to arrive and we are working diligently to get them to you as quickly as possible. Thank you for your patience as we fulfill orders as quickly and safely as possible and apologize for any inconvenient.